Which of the following is a principle of the IMPACT model?

The principle of the IMPACT model that aligns with promoting effective communication and conflict resolution is taking perspective. This principle emphasizes the importance of understanding and appreciating the viewpoints and experiences of others. By taking perspective, individuals can foster empathy, improve interpersonal relationships, and facilitate more constructive interactions, especially in high-stress situations.

This approach allows officers and individuals to consider how their actions and responses may be perceived by others, leading to more thoughtful and effective communication. It can help de-escalate potential conflicts by fostering understanding, rather than exacerbating situations with negativity or disregard for differing opinions. In contrast, promoting negative behavior, controlling emotions, and ignoring disagreements do not support the constructive and collaborative intent behind the IMPACT model.